TIMEWrit Terms of Service

TIMEWrit helps U.S.-based firms and investment adviser teams review marketing and communications content, surface review considerations, route materials for human review, generate screening reports, and preserve workflow evidence for the firm's own review process.

TIMEWrit is designed for marketing and communications content intended for public distribution or business review. Unless we expressly agree otherwise in writing, do not submit Social Security numbers, payment card data, health information, children's data, consumer financial account data, credentials, private client financial information, or other regulated sensitive personal information.

TIMEWrit is designed to evolve as laws, review workflows, customer needs, models, and product capabilities change. We may update features, workflows, report formats, scoring methods, integrations, usage limits, and access methods, but those updates will not reduce your firm's ownership of Customer Content or the confidentiality and data-use commitments in these Terms.

TIMEWrit is a software service. It is not a law firm, compliance consultant, investment adviser, regulator, or substitute for qualified professional judgment.

TIMEWrit outputs are review-support materials. They are not legal advice, regulatory advice, investment advice, compliance advice, compliance approval, or a final determination that any content complies with law, regulation, or firm policy.

Your firm remains responsible for reviewing, approving, revising, substantiating, publishing, retaining, and supervising marketing content and related records. You should not publish or distribute marketing content solely in reliance on TIMEWrit output.

"Customer Content" means content, files, text, marketing materials, metadata, instructions, comments, review notes, decisions, and other information submitted to TIMEWrit by you or your firm.

As between your firm and TIMEWrit, your firm owns Customer Content. You grant TIMEWrit a limited right to host, store, copy, process, transmit, analyze, display, and generate outputs from Customer Content as needed to provide, secure, troubleshoot, support, operate, and improve the reliability, security, and functionality of TIMEWrit, subject to the data-use limits in these Terms and the Privacy Policy.

You represent that you have the rights, permissions, disclosures, substantiation, and consents needed to submit Customer Content to TIMEWrit and to allow TIMEWrit and its subprocessors to process it for the service.

Your firm is responsible for its users, administrators, account access, submissions, reports, approval workflows, subscription activity, usage records, and related firm activity. You may not share credentials, allow unauthorized access, or use another person's account without authorization.

TIMEWrit uses automated systems, artificial intelligence, and contracted subprocessors to process Customer Content and produce outputs. Subprocessors may include cloud hosting, storage, AI and model-processing providers, transcription providers, video-analysis providers, email delivery, payment processing, logging, security, analytics, and support providers.

We do not sell Customer Content. We do not use Customer Content for advertising. We do not use Customer Content to train TIMEWrit AI models. When we use commercial AI or model-processing providers, we do not authorize those providers to use Customer Content to train their foundation models as part of providing TIMEWrit, except if your firm expressly agrees otherwise in writing. We do not permit other customer firms to access your firm's Customer Content, screening results, reports, or firm-specific workflow records.

Customer files, reports, and firm-specific workflow records stored for the service are stored in TIMEWrit-controlled cloud storage, including Google Cloud Storage, or successor storage controlled by TIMEWrit. TIMEWrit uses subprocessors only as needed to provide, secure, troubleshoot, support, and operate the service. Those subprocessors may process Customer Content or operational data needed for their service functions, subject to applicable service, security, abuse-monitoring, logging, backup, and legal-retention terms.

We may use aggregated or de-identified operational information to understand service usage, improve reliability, monitor performance, protect the service, and plan product improvements, provided it does not identify your firm, users, Customer Content, reports, or firm-specific workflow records.

Each party may receive non-public information from the other. The receiving party will use that information only for the relationship, protect it with reasonable care, and disclose it only to personnel, advisers, contractors, subprocessors, or authorities with a legitimate need to know.

Customer Content, firm-specific reports, firm-specific workflow records, and non-public firm activity are customer confidential information. TIMEWrit's non-public product design, workflows, prompts, rubrics, methodology, pricing, roadmap, security information, performance information, screenshots, benchmarks, and evaluations of the service are TIMEWrit confidential information.

TIMEWrit limits access to Customer Content, firm-specific reports, and firm-specific workflow records to authorized users, personnel, contractors, and subprocessors who need access to provide, secure, troubleshoot, support, or operate the service. TIMEWrit does not permit other customer firms or outside advisory businesses to access your firm's non-public Customer Content for investment-adviser, competitive, sales, or business-development purposes.

TIMEWrit may generate reports, flags, explanations, summaries, citations, confidence indicators, workflow records, and related review materials to help your firm evaluate Customer Content and document its review process.

TIMEWrit outputs are review-support tools for authorized firm personnel. They do not replace your firm's professional judgment, supervisory review, written policies, legal counsel, or regulatory responsibilities. Your firm remains responsible for reviewing Customer Content and deciding whether to approve, revise, publish, retain, or rely on any material.

Using TIMEWrit is not a determination that Customer Content is compliant or that every potential issue has been identified.

Your firm may use TIMEWrit-generated reports and workflow records for internal review and may share them with the firm's counsel, auditors, regulators, compliance professionals, or other authorized representatives, subject to confidentiality and applicable law.

TIMEWrit may help preserve workflow evidence, reports, timestamps, and review activity. It is not your firm's exclusive books-and-records system, legal archive, compliance program, or system of record unless we agree otherwise in a separate written agreement.

TIMEWrit owns the service and TIMEWrit's technology, software, interfaces, workflows, report templates, prompts, rubrics, taxonomies, scoring logic, model configurations, documentation, designs, and methods. Third-party services and open-source components remain subject to their own rights. Except for your firm's rights in Customer Content and authorized use of reports generated for your firm, these Terms do not transfer any TIMEWrit intellectual property rights to you.

Your firm does not receive exclusivity over generally applicable compliance concepts, review methods, workflows, report structures, issue categories, or product improvements. TIMEWrit may develop and provide similar features, workflows, reports, or outputs for other customers, so long as we do not disclose your firm's Customer Content or confidential information.

You may not:

• reverse engineer, decompile, disassemble, decode, scrape, or attempt to extract TIMEWrit source code, prompts, rubrics, model configurations, algorithms, workflows, or methodology;
• copy, modify, translate, or create derivative works based on TIMEWrit or its look and feel;
• use TIMEWrit to build, train, validate, benchmark, improve, or support a competing product, service, compliance tool, AI model, or workflow;
• publish benchmarks, comparative performance results, non-public screenshots, reports, or evaluations of TIMEWrit without our prior written permission;
• bypass usage limits, security controls, access controls, or technical restrictions;
• use TIMEWrit unlawfully, deceptively, or in a way that disrupts the service or violates third-party rights.

Paid access is governed by the applicable checkout page, order form, signed agreement, or access-program terms, including any fees, renewal, cancellation, refund, tax, credit, and usage-unit terms. If more specific terms apply to your firm, they control for that subject matter.

Unless a checkout page, order form, signed agreement, access-program term, or applicable law says otherwise, subscriptions renew on the applicable subscription anniversary or billing-cycle date. Subscription-included credits, Review Units, or other usage units are provided for the applicable billing cycle and do not roll over after that cycle ends.

TIMEWrit may offer supplemental usage packs, purchased credits, promotional credits, free credits, Review Units, or other usage units. These are service usage units only. They are not cash, currency, stored value, gift cards, or property rights. Supplemental purchased credits may carry forward while your subscription remains active unless the applicable checkout page, order form, signed agreement, or program terms say otherwise. Promotional, free, trial, and no-charge usage units may be limited, expire, be withdrawn, or be modified unless a written agreement says otherwise.

Upon cancellation, expiration, or termination, unused credits, Review Units, and other usage units may expire or be forfeited as stated in the applicable checkout page, order form, signed agreement, access-program terms, or applicable law. Fees already paid are non-refundable and not subject to proration except as required by law or expressly stated in the applicable checkout page, order form, signed agreement, or access-program terms.

TIMEWrit uses reasonable administrative, technical, and organizational safeguards designed to protect the service and Customer Content. Like any internet-delivered service, TIMEWrit cannot guarantee protection against every unauthorized access, loss, misuse, interruption, or security event.

We may suspend or terminate access if we reasonably believe that you or your firm violated these Terms, access is unauthorized, required fees are unpaid, or use of the service creates a security, legal, regulatory, competitive-use, confidentiality, or operational risk. Where practical, we will provide notice and an opportunity to cure. We may act without prior notice when needed for security, legal, confidentiality, competitive-use, or operational reasons.

Upon termination, your right to access the service ends. Where supported by your plan, access program, service configuration, or applicable written agreement, TIMEWrit will make commercially reasonable export options available for Customer Content and firm-specific reports. Export availability, format, method, and timing may depend on technical feasibility, security requirements, unpaid fees, legal obligations, retention requirements, backups, and operational constraints. We do not guarantee a specific export format, delivery method, or timeline unless we agree otherwise in writing.

Except as expressly stated in a written agreement, TIMEWrit is provided "as is" and "as available." To the maximum extent permitted by law, TIMEWrit disclaims implied warranties, including merchantability, fitness for a particular purpose, non-infringement, availability, and error-free operation. The service is a review-support and workflow tool and does not replace the responsibilities described in Sections 2 and 6.

To the maximum extent permitted by law, TIMEWrit and its affiliates, managers, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost business, lost data, substitute services, regulatory fines, penalties, or enforcement-related losses, even if advised of the possibility of those damages.

To the maximum extent permitted by law, TIMEWrit's total liability for all claims relating to the service or these Terms will not exceed the amounts paid by your firm to TIMEWrit for the service during the twelve months before the event giving rise to the claim, or one hundred dollars if no amounts were paid.

Your firm will defend and indemnify TIMEWrit from claims, damages, liabilities, costs, and expenses arising from Customer Content, your firm's use of the service, your firm's compliance decisions, your firm's published or distributed materials, violation of these Terms, or violation of law or third-party rights.

If these Terms conflict with a signed agreement, order form, data-processing addendum, checkout term, or access-program term that applies to your firm, the more specific written term controls for that firm and that subject matter. All other parts of these Terms continue to apply.

We may update the service and these Terms from time to time. If we make material changes, we will provide notice by posting an updated version, sending email, or providing in-product notice. Continued use of TIMEWrit after an update becomes effective means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Subject to any written agreement that says otherwise, disputes will be brought in the state or federal courts located in Delaware. Either party may seek injunctive or equitable relief to protect confidential information, intellectual property, security, or unauthorized access. Questions about these Terms may be sent to [email protected].